What countries or regions do you ship to, and what is the shipping fee?

We offer worldwide shipping. If the order amount is more than 59 USD, the shipping fee is free.Learn more about shipping please see our Shipping Policy .

How long will it take to get my order?

After you paid, orders typically process within 2-3 business days and transit time is typically 7-25 business days.Delivery details will be provided in your confirmation email.No email received,Please check your spam and junk mail

Can I return my product?

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

How do I cancel or change my order?

If you wish to change or cancel your order, please contact us within 24 hours of placing your order via email: service@diy3dpuzzles.com. We will process it ASAP after we receive your message. Please note that orders that have already been shipped cannot be changed or canceled.

What payment methods are available?

We currently support payment by credit/debit card, PayPal,

What should I do if I encounter assembly issues?

Please check all the parts contrasting with the part list in the instructions, if any parts are missing, broken, or have other problems, kindly contact us at，we have dedicated customer service to assist you. email:service@diy3dpuzzles.com

How to track my order or shipping information?

To track your order, please followe: Support – Track Your Order – Enter your tracking number – Click “track”.if you need a team members help to check up, please contact with our service team.email:service@diy3dpuzzles.com